Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.
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Keirsten Smith
03/29/2026
5.00
Rick was great to work with! I’d been keeping eyes on the lot for a few weeks & when I decided I was ready- he was ready for me. He was honest & very informative. This was my first dealership buying experience- I’d only owned paid off beaters until this point, so they definitely gave me knowledge when it comes to car buying. The finance dept. was wonderful too! Joey spent time making sure I got the terms I wanted! Wouldn’t recommend anyone anywhere else!
ErickaBlake Willard
03/24/2026
5.00
Shane was amazing to work with. He answered any questions I had. He was very helpful. They stayed 2 hours after closing to make sure I drove off happy with what I bought. When they hassle free, they mean it. Once I picked the vehicle I wanted, I was driving out of there in no time. Very friendly and professional. Will definitely recommend and we will buy here again! Thank you Southern hills auto plaza!
Rhiannon Oakes
03/14/2026
5.00
Everyone was so helpful and easy to work with! Thanks for making the process of buying a new car as smooth as possible.
Chelsea Mounce
02/28/2026
5.00
Rick was absolutely awesome!!! He helped us find exactly what we wanted in our price range and with the bells and whistles! Thank you so so so much!! And the staff went above and beyond to accommodate us through the process!
Darla Robbins
02/17/2026
5.00
I have so many great things to say ab my experience with Southern Hills Auto. First they are 100% honest with their customers. Thats very hard to come by especially these days. I drove in the lot stopped to look at 2024 Buick Enclave, Shane approached and told me give him 20 min and he would have a deal for me. Honestly I didnt believe him bc that never happens at dealerships. He 100+% kept his word. He had a deal for me in 10 min. I have never gone to buy a car and drove away with a great car in less than an hr. No hassle, No pressure sales tactics and No dragging it out making it an all day ordeal. They got to the point and made an amazing offer I would've been stupid to turn down. They have amazing vehicles at very low cost compared to all others hands down! Not only are they extremely efficient with their process, their customer service was way beyond my expectations. Shane is awesome!! Him and everyone there made me feel comfortable and relaxed bc they were truly sincere in trying to help me on my quest to get into best car with lowest cost to me. THEY HAVE IT TOGETHER YA'LL! Gave me top price on trade, b2b warrenty and much more. I had been on this car quest for ab 3 wks and had been lied to and pressured so much from places that clearly just wanted commission from my purchase. It was exhausting. But Im so ecstatic that I found Southern Hills auto. My hat goes off to Shane and all folks at Southern Hills auto for making this experience so easy and just awesome! They have definitely gained a lifetime customer with me! Also shortly after my experience, I told my sister ab it and she also purchased an amazing car from Shane at Southern Hills Auto and she was blown away by there amazing customer service as well. So very special Thank you to Shane and everyone that really took care of us!! You're the BEST!!
Shawne Undercoffer
02/17/2026
5.00
Just bought a Buick SUV here! Shane gave me a fantastic price traded my old car also great price and basically made the whole process pleasent and no stress whatsoever The whole crew here is excellent! If your looking for a car in Springfield ,skip it and call these guys in West Plains ...the drive is worth the savings you will find here and the quality of the vehicles they have are above and beyond your expectations ! Can't say enough good things about this dealership!
Sierra Brodnick
02/04/2026
5.00
Shane was very helpful to me and my family! He worked hard to get us into a nice car in just a few hours! Made the process very easy for me!
James Smith
11/20/2025
5.00
Just bought my 3rd vehicle from them today. Service was fantastic as always.
Julie Willis
10/18/2025
5.00
Best experience! Great customer service! Will definitely do business with again!
Yancey Smith
10/07/2025
5.00
We had a great experience working with these guys. After searching all of the other local dealers they were able to find what we were looking for. Many thanks for all of their help and great service.
